New Patient Information

New Patient Information

Your doctor has referred you to our practice, or you’ve decided on your own to see one of our physicians. Now what?

Hopefully this webpage will answer any questions you may have. You are welcome to call the office during business hours with any questions as well.

Our scheduling staff will mail you a New Patient Packet, click the links below to download.

CAMP HILL OFFICE

HARRISBURG OFFICE

The packet includes the following:

  1. A Welcome Letter
  2. A New Patient Registration Form—Please complete this to the best of your ability and bring it with you to the first appointment
  3. The Pain Management Agreement—Please review this at your convenience. You will be asked to sign it electronically during the registration process at your first appointment.
  4. “See Your Chart” letter—This letter explains how we will register you for “SeeYourChart” so that you can access your medical record from home, or anywhere with an internet connection. Some patients are registered during scheduling of the new patient appointment and others are registered for “SeeYourChart” during their first appointment.
  5. Financial Policy-- please review this at your convenience. You will be asked to sign it electronically during the registration process.


If you have been referred to our office by another physician, we will ask the referring office to provide us with your medical records so that our physician has an opportunity to review them prior to your visit. If you happen to have records that your referring provider does not have, or if you have made your appointment on your own, we request that records be sent to our office at least two days prior to your appointment.

The day before your appointment our office will call you with an appointment reminder and ask that you arrive ten to fifteen minutes prior to your appointment time. If your medical records have not been received, we’ll ask for your help in obtaining them so that the staff is prepared for your visit.

When you arrive at our office for your “New Patient Appointment,” the front desk secretaries will ask for your completed New Patient Registration Form, insurance and prescription cards, driver’s license and a list of your medications. Please bring these with you. They will also ask you to electronically sign the Pain Management Agreement, the Financial Policy, the Assignment of Benefits, and the Acknowledgement of HIPAA Privacy Practices. The assignment of benefits shows that you are allowing your insurance company to reimburse Andrews & Patel Associates for services provided. The HIPAA Privacy Practices acknowledgement shows that you are aware we have posted a summary of A&P Associates Policy and that a full version of our Policy is available for your review.

After registration, most patients have blood drawn in the lab at our office. Some of the labs drawn will be immediately available to the physician you will see during this first visit and other labs may be sent out and results will be returned at a later date. After your time in the lab, you will meet with the physician for your appointment. In some cases you may start your visit seeing a Physician Assistant or Nurse Practitioner who will gather some History & Physical information, and spend time getting to know you as well as answering questions you may have, however the doctor will always visit with you as well and decide upon your plan of care. Your initial visit is likely to take 1 ½ – 2 hours.